Shipping & Returns

 

The AquaBlocks Fish Tanks & AquariumsOur Policies

AquaBlock's are shipped in approximately 5 days. Holidays may incur a few additional days.
 

AquaSpecial's take approximately 10 days to create, then they are shipped.

Standard Ground Shipping is $9.95.

If more than 3 AqauaBlock's are shipped to the same location, they are charged $4.95 per AquaBlock.



All AquaBlock's that are shipped with Betta Fish will be required to have a signature unless noted (Betta Fish are not under warranty).
 

If you wish your AquaBlock to arrive sooner (excluding AquaSpecial while being created) an additional $6.95 charge will be added to your order.

Return Policy
Before an AquaBlock is returned, a return authorization number must be obtained thru customer service 888-927-8225

AquaBlock will not assume any responsibility for any pet or anything inserted in the AquaBlock, since care (maintenance) is the responsibility of owner.
 

FAQ

Does the AquaBlock come with a Betta Fish?
Yes, we can supply Betta Fish for an additional $5.95. Please note, we cannot guarantee the life of the fish. 

How long does it take to receive my AquaBlock?
You can expect your AquaBlock within 2-5 business days.

Where do you ship to?
Currently, we ship our fish tanks and small aquariums to the continental United States.

Shipping Discounts:
If you order more than three AquaBlocks to the same location your shipping charges for each AquaBlock will be $4.95.

Do you put the background sticker on the AquaBlock?
Yes, we will apply the background sticker to your AquaBlock.

My color scheme is correct, but it doesn't look like the example on your web site. Is this correct? 
This is correct. Being each AquaBlock is unique, individually hand-made, and no two will look alike, our web site examples cannot be replicated exactly.